The Video Softphone is a Window-based application that allows you to turn your computer into a VoIP device and serve as a globally mobile VoIP phone. It supports video and voice calls, which ring on your computer when Video Softphone is running, and you will be able to place calls from wherever you have access to a broadband Internet connection.

All calls and voice/videomail will show up in your Online Control Panel just as they do if you were sitting at your desk. For full details, download and refer to the separate Video Softphone manual.

Installing the Video Softphone

How To install Video Softphone on your Computer

  • Click on the Great Options tab in the Online Control Panel.
  • Click on the Video Softphone download link.

The following screen appears:

  • Click Save to save the software installer to your preferred directory or click Run to the run the software installer immediately.
  • Run the installer and follow the prompts to install and configure Video Softphone.
  • Once you have installed Video Softphone, you'll see a shortcut on your desktop.
  • Double-click the shortcut icon to launch Video Softphone.

The interface is shown here:

Use the Video Softphone as you would your ATA or IP phone. Use the mouse or your keyboard to dial the numbers you wish to call. See the following table for information on Video Softphone keys and features

Video Softphone Keys

The Video Softphone
Key Function
A Click here to get a dial tone or to make a call if you have already entered the number you wish to call.
B Click here to use line one out of a possible two.
C Click here to use line two out of a possible two.
D Click here to adjust the microphone volume. This is the volume at which the outside caller hears you speak.
E Click here to mute your voice so that the outside caller cannot hear you.
F Click here to dial numbers, and the * and # keys.
G Click here to turn off either your computer speakers or the USB phone speakers. If you use this option, you will not be able to hear the outside caller speak.
H Click here to adjust the volume at which you hear the outside caller speak.
I Click here to show and configure device settings.
J Click here to launch the Online Control Panel.
K Click here to show your call list.
L Click here to end the call.
M Click here to redial the last dialed number.
N Click here to clear the last dialed digit.
O Click here to close the Softphone application.
P Click here to display version information about the Softphone application.
  • "I use CallBlast all the time to forward my client calls to my mobile phone. That feature alone is a remarkable timesaver for me. It lets me be away from my desk most of the time and still take every call “live” that I want to. I have a second line we use for our home number, and I love the videophone—I can see my friends instead of just talking into a piece of plastic. "

    Kelly R.
    Portland, OR

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