Keep Your Business Phone Number!
Here in Canada, the CRTC has legislated that your phone number is yours. When you change phone companies, you have a right to keep your number. The process is call "Porting". You need to submit a LOA or "Letter of Authority" in which you declare that the phone number is yours and you authorize it to be transfered to your new phone company
When you port your number over to us at HeliaVoice, we will issue you a temporary phone number. The time it takes to permanently move your phone number is 1 week or longer depending on your current phone company and your account. While your phone number is being ported, you can call-forward your calls to your new phone service using the temporary number we've assign you. Don't worry, we'll help you through the process step by step